OCTOBER 18, 2021 UPDATE:
LAFPP will be extending the closure to visitors. For more information visit: Temporary Suspension of In-Person Appointments
SEPTEMBER 22, 2021 UPDATE:
LAFPP will be extending the closure to visitors. For more information visit: Temporary Suspension of In-Person Appointments
SEPTEMBER 7, 2021 UPDATE:
There has been a recent surge of COVID-19 cases in Los Angeles and the surrounding counties. For the safety of our members and staff, LAFPP’s offices will be extending closure to visitors until September 24, 2021. We recommend that you continue to check our website for the latest updates on the status of our in-person operations.
AUGUST 20, 2021 UPDATE:
There has been a recent surge of COVID-19 cases in Los Angeles and the surrounding counties. For the safety of our members and staff, LAFPP’s offices will be closed to visitors until September 7, 2021. We recommend that you continue to check our website for the latest updates on the status of our in-person operations.
All confirmed in-person appointments currently scheduled will be honored or changed to a virtual session upon request. Future in-person appointments may be scheduled after September 7th. Virtual appointments, which provide flexibility and convenience, can be scheduled at any time during LAFPP’s normal business hours. MyLAFPP is available to members 24/7. You can visit our MyLAFPP Helpdesk for more information on self-services.
We value the health and safety of all. We will continue to monitor the situation and provide updates on any future changes, as necessary. Thank you for your understanding and patience.
July 30, 2021 – As COVID-19 restrictions have eased, LAFPP now plans to gradually reopen our offices beginning August 2 with a limited capacity to members and the public.
VIRTUAL MEMBER COUNSELING
Member counseling appointments will continue to be provided in group sessions via Zoom. Zoom has proven to be popular with members as a convenient, efficient, and effective format. This format also allows spouses, domestic partners, or other guests the opportunity to participate in the session either together or from different physical locations. Here are 6 Benefits of Virtual Counseling Sessions.
APPOINTMENT ONLY IN-PERSON COUNSELING
Individual appointments are only available upon request. All counseling appointments must be scheduled in advance. Only LAFPP members (no guests) will be allowed to enter the building for individual counseling appointments. Walk-in visitors are not allowed at this time.
DROP BOX
There will continue to be a Drop Box available in the first-floor lobby if you need to deliver any forms or documents. The Drop Box is secure and emptied throughout the day and at the close of business each day (4:30 PM).
BOARD MEETINGS
Beginning August 5, 2021, Board meetings will be open to the public. Due to limited capacity, we highly encourage you to continue to participate virtually by:
- Phone Dial-in via Zoom: Listen to the Board meeting with the ability to provide public comments via telephone.
- Council Phone System: Meeting is broadcast for live audio.
- Livestream: Web Stream for live audio only.
You can find more details on the Board of Commissioners Meetings Page.
SAFETY GUIDELINES
For those admitted into LAFPP offices, there are safety measures in place for all members and staff.
Automatic temperature monitoring – your temperature will be monitored upon entrance to the lobby. Any person who registers a temperature above 100.4 degrees (based on CDC guidance) will not be allowed to enter and will need to reschedule their appointment.
- Anyone who has COVID-19 symptoms should not enter the building.
- Masks must be worn for the entire visit, regardless of vaccination status.
- Members with appointments for in-person counseling cannot bring spouses or guests to the session.
- Walk-in members and visitors (i.e., those without appointments) will not be allowed to enter the building at this time.
We will continue to monitor suggested practices and safety guidelines and will implement changes accordingly. If the current increase in COVID-19 infections in Los Angeles County due to the Delta variant does not subside, we may be forced again to close our office for a short period of time. While we have adjusted our business practices, we continue to strive to provide the best service possible to our members and their families. Please periodically visit our website to stay informed of any updates to LAFPP’s Safety Guidelines and office visitations.
